Guides
Practical, plain-English guides for independent hospitality owners - covering staff rotas, replying to reviews, and working out your menu margins.
3 October 2026
How to reply to bad Google reviews (with examples)
A calm, practical approach to replying to bad Google reviews — with examples you can adapt for your own business.
Read guide →3 October 2026
How to work out your menu margins in 2026
How to cost your menu, see your margins, and know what to reprice when supplier costs go up — a 2026 guide for hospitality.
Read guide →3 October 2026
How to make a staff rota for a small café
A practical walk-through of building a café rota from scratch — hours, availability, cover, and getting it to your team.
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